Strategies for Dealing with Difficult People and Conflict Negotiation
			            
                            Business | This program is completed
			            
           
                    
                    
                        
                             
                            
				  
                                
                                    Every workplace has them- the know-it-alls, the gripers, the ‘yes’ people, the ‘no’ people, and all the other characters that can make working together stressful.  This course offers insight into understanding those personalities, how to avoid contributing to the problem, and the practical ‘how to’ needed to work toward your goals while saving your sanity.